How to Report Identity Theft and Get Assistance from CU SoCal

At CU SoCal, we understand the importance of protecting our members' personal and financial information. Unfortunately, identity theft and fraudulent activity can occur at any time, and it's essential to know how to report these incidents and seek assistance if you become a victim.

If you have received a phishing email that appears to be from CU SoCal, please forward the email to our Links Disclaimer page for further action. Additionally, you can visit the Federal Trade Commission (FTC) website for more information on identity theft prevention and reporting.

If you suspect you've been a victim of identity theft or other fraudulent activity, please contact CU SoCal's fraud department as soon as possible at 866-CU SoCal (866-287-6225). Our team will take immediate action to protect the integrity of your account information and funds.

To further assist in reporting and resolving identity theft cases, we recommend following these steps:

1. Close any accounts that you believe have been compromised or opened fraudulently.

2. Obtain a copy of the police report to submit to your creditors and other parties that may require proof of the crime.

3. Contact one of the three major credit bureaus (Equifax, Experian, or TransUnion) to place a fraud alert on your credit file.

By taking these steps, you can help prevent further identity theft and minimize any potential financial losses. Remember, it's crucial to stay vigilant and monitor your accounts regularly for suspicious activity.

At CU SoCal, we are committed to providing our members with the resources and support they need to protect their personal and financial information. If you have any questions or concerns about identity theft or fraudulent activity, please don't hesitate to reach out to us at 866-CU SoCal (866-287-6225).

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